Privacy Policy
Last updated: December 2025
1. Introduction
Shelfkit ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Store information (store name, description, contact details)
- Product information (titles, descriptions, images, prices)
- Payment information (processed securely by our payment providers)
- Communications you send to us
Information Collected Automatically
When you use our Service, we automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Cookies and similar technologies
- Usage data (features used, actions taken)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Detect, prevent, and address fraud and abuse
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service providers: Third parties that perform services on our behalf (payment processing, email delivery, hosting)
- Customers: When you make a sale, we share necessary information with the buyer to fulfill the order
- Legal requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at privacy@shelfkit.net.
8. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@shelfkit.net
For data protection inquiries in the UK, our Data Protection Officer can be reached at dpo@shelfkit.net.